Terms and Conditions
1. To secure you’re booking
To confirm your reservation and to ensure that we have the correct information for your course/event, you are requested to return our booking form within 5 working days of the Course/Event Agreement confirmation date. We reserve the right to release these facilities if the above is not received by this date and if other enquiries are received for the same dates we may contact you for earlier confirmation.
2. Event Details
When confirming numbers on the booking form, please ensure that they are realistic in relation to your course/event. The delegate numbers for which you contract will be used as the basis for your final account and will be subject to our cancellation policy as detailed below.
Guaranteed minimum catering numbers will be required 5 working days prior to the course/event. This should not be lower than the minimum contracted numbers. This Final number will override the anticipated number specified on the booking form but will not affect the contract minimum. Numbers may be increased up to the day of the course/event subject to the maximum capacity of the function space allocated.
Talking Point grants a licence to the Client to use the centre’s premises strictly for the purpose of the function. The Event shall end at the time set out in the booking form, failing which the Client shall be liable for an additional charge.
The Client may not bring any food or drink into Talking Point for use during the course/event, unless previously agreed with Talking Point in writing.
Talking Point may relocate the course/event to a more appropriate room if a decrease in numbers occurs.
3. Cancellations or amendments
In the unfortunate circumstances that you cancel or postpone the confirmed course/event, part of the event or reduce the duration or delegate numbers of the event/course such that the contracted value of the course/event is reduced, cancellation charges will apply. These charges are exempt of VAT.
At the time of cancellation, Talking Point will confirm maximum charges that could be incurred. Any third party charges incurred by Talking Point on behalf of the Client will be settled by the Client.
Talking Point will make every effort to re-let the function space cancelled. Talking Point can only confirm definitive cancellation charges after the intended date of the course/event, at which time Talking Point shall reduce the charge by the profit on any alternative business Talking Point has been able to secure on your behalf. To replace the business contracted for by the Client pursuant to this agreement and for these purposes and this agreement, cancelled function space will be deemed to be the last to be let i.e. all other function space must be let before cancelled function space are treated as re-let.
All cancellations and amendments must be confirmed to us in writing and a cancellation number obtained from Talking Point. On receipt of this confirmation the notice period becomes effective. Fees for cancellations/reductions in numbers are calculated as detailed below and are based on the total value of the confirmed booking.
Cancellation Fee:
Period of notice given before course/event arrival date:
| 61 - 90 days: | 35% |
| 31 - 60 days: | 50% |
| 15 - 30 days: | 75% |
| 14 days or less: | 100% |
6. Training/event rooms and facilities
Delegate numbers will be taken into consideration when allocating your training/event room. Delegate packages are available daily from 0830 until 1700. Please note the allocated room / rooms must be vacated by the time specified on the booking agreement. Special arrangements may be made for events beginning or ending outside of these hours. We reserve the right to change allocated rooms and advertised facilities at our absolute discretion and to vary our brochure from time to time. No liability is accepted for any errors or omissions in our brochures.
7. Damage
You are responsible for all allocated rooms during the period of the booking. Any damage to the rooms or their contents incurred as a result of the acts, omissions or default on the part of you, your guests, employees, subcontractors or representatives or their guests may result in a charge to remedy such damage. The client, their guests, employees or third party subcontractors will be liable for the cost of repairs carried out as a result of any damage caused to any property or equipment owned by Talking Point by the negligence, wilful act or default of any such person. Talking Point accepts no liability for the loss or damage to any equipment or personal belongings brought onto the property by you, your guests, employees or associated third parties.
8. Liability
So far as is permitted by law Talking Point limits and excludes liability to you, your guests, employees and third party subcontractors as follows;
Any equipment brought to any Talking Point premises by you, your guests, employees or third party subcontractors is brought by that person at their own risk and you will indemnify us against all liability arising in connection with the use of the equipment.
You and any third party subcontractors employed by you and your guests for the purpose of organising and providing additional external events (such as teambuilding) will be required to comply with all applicable statutory requirements including relevant Health and Safety regulations and to provide liability insurance commensurate with the risks involved, appropriate method statements, risk assessments, licenses and demonstrate additional competency skills required to manage the event, in compliance with relevant Health and Safety Law. Talking Point shall not be responsible for the damage or loss of any merchandise or articles left in any of its premises.
9. Statutory Legislation
Talking Point is subject to statutory regulations including, without limitation, Liquor Licensing, Fire Regulations, Health, Safety and Environment. Clients, their employees, their guests and associated third parties must therefore comply with these requirements as may be directed and enforced by Talking Point.
15. General
No failure or delay by us in exercising any of our rights under this contract shall be deemed to be a waiver of that right. In the event of circumstances beyond our control resulting in us being unable to provide our services, we shall have no liability in respect of any losses or damages arising directly or indirectly from such circumstances. Should the client contract with Talking Point through an agent, the agent acts in that capacity for the client and not Talking Point. The client therefore accepts full responsibility for payment of the account. This contract shall be governed by the laws of England.